IP Addresses

Your Gecko AI agent relies on up-to-date content from your website to answer questions accurately. To make sure Gecko can retrieve this content without being blocked, you'll need to share the details below with whoever manages your website, CMS, hosting, firewall, or web security settings.

Preferred method: User-Agent allowlisting

Allow requests where the HTTP User-Agent header is:

This is our recommended approach, as it allows Gecko to crawl your site reliably without relying on static IP addresses.

Alternative method: IP allowlisting

If your setup requires IP-based allowlisting instead, use the address for your region:

Any questions? Start a live chat with a support team member, or feel free to explore the rest of our academy. Spotted an error or want to suggest a future article for the academy? Let us know here.