Update: March 2nd, 2021 - We've made a change to our invisible reCAPTCHA that should allow all prospective students in China to submit their forms without any issues.

To help prevent you become the victim of a spambot attack, each of our forms offers the ability for Google's invisible reCAPTCHA to be enabled. By default, any newly created form has this option enabled.

By enabling the reCAPTCHA for your form, we head off any bot spam attacks at the pass whilst still allowing regular form submissions to be received without any issues.

Getting started

Enabling or disabling reCAPTCHA is easy to do. Simply click into your form and navigate to Settings > Basic Settings and look for the field called Protect From Spam. We walk you through this in the short video, below:

Q: Why does this matter?

In recent times, Higher Education has become increasingly under target from DDoS attacks. We've seen a sharp increase in the number of spam attacks.

  • Spam attacks create potentially tens of thousands of responses in a short amount of time which pollutes the quality of your data both on Gecko and potentially on your CRM(s).

  • Workflows which are intended to email the student who completed the form will hard bounce (as fake detail are used) causing your email reputation to worsen.

This is a simple, noninvasive setting that will drastically improve your chances of preventing any targeted attacks.

Q: If this is enabled, will students have to fill in reCAPTCHA?

No. This is Google's invisible CAPTCHA. For real people, there will be no difference whatsoever in the appearance of your form with this enabled. This functionality simply blocks form submissions that are completed far too quickly for anything other than a bot to be the source.

Q: Is there any downside to this?

For 99.9% of you, having this enabled is an absolute no-brainer and will lead to cleaner data and fewer worries. In the interests of full transparency, the only negative we can think of to enabling reCAPTCHA is:

  • It may prevent any un-authenticated implementations which aren't using our form UI.

If your specific form may be impacted by this, feel free to disable CAPTCHA accordingly. Just be aware that this vastly diminishes our ability to prevent spam responses from coming in - especially if the form is embedded on your website.

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Any questions? Feel free to start a live chat with a member of our support team or explore the rest of our academy at your leisure.


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