What if we told you the only thing standing between you and a drastically improved student engagement game were a few simple clicks?

In this video, Michelle walks you through how you can increase student engagement by using a combination of Events, Texting and Chat & Bot functionality to encourage students to chat to you during your event.

It's straightforward to do, but the results are staggering!

Method

  • Create your event in Gecko

  • Add workflows to your event to send an SMS reminder to students the day of the event to remind them that you are there to help and to entice them to start a conversation with you (make sure the sending number is linked to your Gecko Chat account!)

  • Your ChatBot will pick up any simple and non-complex questions

  • If the student needs input from the team, use the 'view all conversations' feature to check previous communication so you're up to speed

  • Leave any relevant notes on the account for future reference


    Result
    A simple and seamless student experience, which will leave you with happy students who are more likely to engage with you in the future.


    Have any questions? Feel free to start a live chat with a member of our support team or explore the rest of our academy at your leisure!

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