Skip to main content

Recruit CRM

4 min read - Learn how Gecko integrates with Ellucian's Recruit CRM.

Updated over a week ago

Recruit CRM, owned by Ellucian, is an applicant tracking system used by some institutions in the higher-ed space.

Gecko integrates with Recruit CRM with the help of an SFTP (Secure File Transfer Protocol) server. Speak with your IT team to ensure you have access to such a server before moving forward with any of the guides below!

Integrating Engage with Recruit CRM

Gecko can push data to your SFTP server hourly, daily, weekly, or monthly. Before setting up the integration, be sure you have access to an SFTP server. Additionally, you'll need the following information about your SFTP to hand:

  • Hostname - the hostname of your SFTP server

  • Port - the port Gecko should use to access your SFTP server

  • Username - the username of your SFTP user. This user should have sufficient permissions to create new files

  • Password - the password for your SFTP user

  • Destination path - the destination/path Gecko should write any CSV files to

  • Filename - What Gecko should call the CSV file that we write to the destination path


Integrating forms/scripts

Gecko form or script responses can automatically create/update contacts, create new interactions on the student’s activity timeline, and initiate tasks. Data is pushed from Gecko to Recruit CRM via a recurring response export from Gecko → your SFTP server.

Gecko can push over:

  • Any details captured on the form

  • response meta information;

    • When the response was captured

    • UTM parameters

    • Student Geo-IP information

  • Capture app compatibility

    • who was logged in when the response was captured

    • which device was used


Integrating events

In addition to creating new contacts (or merging into existing ones), Gecko event attendee exports can be used automatically to create an interaction on the student’s activity timeline in Recruit CRM. This is done by creating a recurring response export from Gecko to your SFTP server and setting Recruit CRM up to import this file.

Gecko can push attendee information for all events or hand-picked events as required. Additionally, you can filter the export data so that only certain attendee statuses (i.e., “Attended”) are pushed over.


Integrating emails/texts

Texts or emails sent from Gecko can automatically create an interaction on the student’s activity timeline. This is done by sending a recurring Messages export from Gecko to your SFTP server.

The data sent over can include:

  • Any desired Student details

  • The sender of the text/email (e.g., “Admissions - admissions@gecko-university.edu”)

  • The subject line of the email

  • The time/date the email/text was sent

  • The status of the email/text (i.e., clicked, opened, delivered)


Integrating calls

Calls made to students in Gecko can automatically create an interaction on the student’s activity timeline. This is done by sending a recurring Calls export from Gecko to your SFTP server and importing the file in Recruit CRM.

Gecko can push over:

  • Call data (start time, end time, outcome, caller ID, caller number)

  • A .mp4 recording of the call

  • The campaign of the call

  • Any student details required

  • Associated script responses


Importing from Recruit CRM into Engage

Importing data from Recruit CRM into Gecko is easy to do:

  1. Set up a recurring export from Recruit CRM with the data you'd like to pull into Gecko and ensure it sends to your SFTP server

  2. In Gecko, go to Settings > Import Data and pick + New Import

  3. Set up a File Import and tell Gecko that it's a Recurring Import

  4. Enter your SFTP credentials and map your import

Imports into Gecko can be fully automated, with Gecko checking for new files/importing every hour, 3 hours, 12 hours, 24 hours, or seven days.


Any questions? Start a live chat with a support team member, or feel free to explore the rest of our academy. Spotted an error or want to suggest a future article for the academy? Let us know here.

Did this answer your question?