💡 What is this? A lightning-quick guide to learning Gecko's mass emailing and texting capabilities.
🔎 Who is it for? Users who want to start messaging students in Gecko but aren't interested/don't need to learn how the entire system works.
⏰ Got anything else? If you're a system administrator or want to learn everything there is to know about Gecko, then check out our complete Promote training guide!
Want to learn how to start using Gecko's mass email and texting functionality in a matter of minutes? You're in the right place!
In this quick start guide, Michelle walks you through how to get set up. Not only will you learn how to send out a mass email so that students can see all of the upcoming events, but also how to set up an SMS follow-up if the email doesn't deliver so the student can update their details!
Step 1: Building a broadcast
Log into Gecko and head to Broadcasts > + New Broadcast
Give your broadcast a title
Select your broadcast type (Email or SMS)
Select if you'd like the broadcast to run now, later, or as part of a campaign
Click Next
Step 2: Adding contacts
Navigate to the Select Contacts tab
Select your relevant conditions
Hit Refresh to view the list of contacts that meet the specified conditions
Once you've reviewed your contacts, click Next
💡 Need help finding the right students? Learn how searching works in Gecko!
Step 3: Workflows
Go to the Workflows tab and click Add Workflow
Add your workflow condition(s)
Add an action to your workflow
Hit Next
💡 Learn more about Broadcast workflows in Gecko.
Step 4: Launching your broadcast
Go to the Launch tab and review the number of contacts and time of delivery
Click Launch
Navigate to the Overview tab to review how many contacts received the broadcast
Click Stats to view more in-depth broadcast analytics
Happy broadcasting! 📧 📱 🤩
💡 Unsure what a message status means? Learn more about Gecko's message statuses.
Any questions? Start a live chat with a support team member, or feel free to explore the rest of our academy. Spotted an error or want to suggest a future article for the academy? Let us know here.