Response Bot

Set up and go live with your free response bot in record time.

13 articles in this collection
Written by Jonny Richardson

Response Bot: An Introduction

Read time: 2 mins | 💜 Lean on our chatbot for the next 3 months, for free.

Written by Jonny Richardson
Updated over a week ago

Getting started

Log in and invite other users

Watch time: 2 mins | 🤝 Many hands make light work.

Written by Jonny Richardson
Updated over a week ago

Channels

Watch time: 11 mins | 📱Where do your conversations take place?

Written by Jonny Richardson
Updated over a week ago

Branding

Watch time: 4 mins | 😍 Make your bot look the part.

Written by Jonny Richardson
Updated over a week ago

Answers

Watch time: 10 mins | 🍎Teach your bot to say the right thing at the right time.

Written by Jonny Richardson
Updated over a week ago

Workflows and bot settings

Watch time: 10 mins | ⚙️Putting the final pieces of the puzzle together.

Written by Jonny Richardson
Updated over a week ago

Training opportunities

Watch time: 13 mins | 📚Use real data. Make bot smarter.

Written by Jonny Richardson
Updated over a week ago

Final checklist: let's go live!

Watch time: 3 minutes | 🚀 Let the countdown to launch commence!

Written by Jonny Richardson
Updated over a week ago

Advanced Knowledge

Skills

Watch time: 22 mins | 🤹‍♀️Level up your bot's skills.

Written by Jonny Richardson
Updated over a week ago

Importing answers

Watch time: 10 mins | ⏰ Save time by importing your FAQs.

Written by Jonny Richardson
Updated over a week ago

Human-to-Human Live Chat

Live chat: Set up

Watch time: 14 mins | 👋 Part one: Teams, Agents and Workflow setup.

Written by Jonny Richardson
Updated over a week ago

Live chat: Going live!

Watch time: 15 mins | 🎙 Part two: Responding, Assigning, Composing.

Written by Jonny Richardson
Updated over a week ago

Live chat: Reporting

Watch time: 7 mins | 📊 Part three: There's a stat for that.

Written by Jonny Richardson
Updated over a week ago