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GeckoTalk
GeckoTalk
Call campaigns with CRM integration and dynamic scripts. Meet GeckoTalk.
20 articles in this collection
Written by
Chris Gibson
and
Jonny Richardson
Overview of GeckoTalk
GeckoTalk Training
Read time: < 1 minute | A full overview of GeckoTalk.
Written by
Jonny Richardson
Updated over a week ago
Getting started with GeckoTalk
Writing your first script
Read time: 4 minutes | Part one: Prep for your campaign by writing your first script.
Written by
Jonny Richardson
Updated over a week ago
Creating your call campaign
Read time: 3 minutes | Part two: Kick start your campaign.
Written by
Jonny Richardson
Updated over a week ago
Making and logging calls
Read time: 3 minutes | Part three: Putting into practise the work you've done.
Written by
Jonny Richardson
Updated over a week ago
Call agent management
Read time: < 2 minutes | Part four: Create clear "swim-lanes" for your agents.
Written by
Jonny Richardson
Updated over a week ago
Analyse your campaign
Read time: 2 minutes | Part five: Utilise powerful reporting tools to learn from your campaign.
Written by
Jonny Richardson
Updated over a week ago
Advanced Knowledge
Call Outcomes
Read time: 2 minutes | Better define the outcomes of your calls
Written by
Jonny Richardson
Updated over a week ago
VoIP numbers for outbound campaigns
Read time: < 1 minute | Find out how easy creating telephone numbers for your campaigns can be.
Written by
Chris Gibson
Updated over a week ago
Setting Up Inbound VoIP
Read time: < 1 minute | Get ready for inbound calls with our guide to VoIP numbers.
Written by
Chris Gibson
Updated over a week ago
Integrating scripts
Read time: 2 minutes | Push information captured during a call directly to your CRM.
Written by
Jonny Richardson
Updated over a week ago
Script workflows
Read time: 1 minute | Automate actions based on the information your agents collect.
Written by
Chris Gibson
Updated over a week ago
Setting up call scripts
Read time: 2 minutes | Build dynamic out-of-the-box solutions to power your campaigns.
Written by
Jonny Richardson
Updated over a week ago
Campaign set up
Read time: < 2 minutes | Learn how to quickly and easily set up your call campaigns.
Written by
Jonny Richardson
Updated over a week ago
Campaign filters
Read time: < 1 minute | A crash course in organising your campaign with our filter system.
Written by
Chris Gibson
Updated over a week ago
Campaign segments
Read time: 1 minute | Effortlessly match the right call to the right agent with segments.
Written by
Jonny Richardson
Updated over a week ago
Campaign workflows
Read time: 1 minute | Mechanise communications and internal actions for your campaigns.
Written by
Jonny Richardson
Updated over a week ago
Monitoring and managing live calls
Read time: 1 minute | Track the stats and successfully navigate the chokepoints of your campaign in real time.
Written by
Jonny Richardson
Updated over a week ago
Call reporting
Read time: < 1 minute | Measure the success and performance of your team within GeckoTalk.
Written by
Jonny Richardson
Updated over a week ago
Exporting calls and campaigns
Read time: 1 minute | Analyse your campaign along with key information: time, outcome, duration and contact information
Written by
Jonny Richardson
Updated over a week ago
Exporting script data
Read time: < 1 minute | Setting up and exporting script data to be used externally.
Written by
Chris Gibson
Updated over a week ago