GeckoTalk

Call campaigns with CRM integration and dynamic scripts. Meet GeckoTalk.

20 articles in this collection
Written by Chris Gibson, Boris Naumov, and Jonny Richardson

Overview of GeckoTalk

GeckoTalk Training

Read time: < 1 minute | A full overview of GeckoTalk.

Written by Boris Naumov
Updated over a week ago

Getting started with GeckoTalk

Writing your first script

Read time: 4 minutes | Part one: Prep for your campaign by writing your first script.

Written by Jonny Richardson
Updated over a week ago

Creating your call campaign

Read time: 3 minutes | Part two: Kick start your campaign.

Written by Jonny Richardson
Updated over a week ago

Making and logging calls

Read time: 3 minutes | Part three: Putting into practise the work you've done.

Written by Jonny Richardson
Updated over a week ago

Call agent management

Read time: < 2 minutes | Part four: Create clear "swim-lanes" for your agents.

Written by Jonny Richardson
Updated over a week ago

Analyse your campaign

Read time: 2 minutes | Part five: Utilise powerful reporting tools to learn from your campaign.

Written by Jonny Richardson
Updated over a week ago

Advanced Knowledge

Call Outcomes

Read time: 2 minutes | Better define the outcomes of your calls

Written by Jonny Richardson
Updated over a week ago

VoIP numbers for outbound campaigns

Read time: < 1 minute | Find out how easy creating telephone numbers for your campaigns can be.

Written by Chris Gibson
Updated over a week ago

Setting Up Inbound VoIP

Read time: < 1 minute | Get ready for inbound calls with our guide to VoIP numbers.

Written by Chris Gibson
Updated over a week ago

Integrating scripts

Read time: 2 minutes | Push information captured during a call directly to your CRM.

Written by Boris Naumov
Updated over a week ago

Script workflows

Read time: 1 minute | Automate actions based on the information your agents collect.

Written by Chris Gibson
Updated over a week ago

Setting up call scripts

Read time: 2 minutes | Build dynamic out-of-the-box solutions to power your campaigns.

Written by Boris Naumov
Updated over a week ago

Campaign set up

Read time: < 2 minutes | Learn how to quickly and easily set up your call campaigns.

Written by Boris Naumov
Updated over a week ago

Campaign filters

Read time: < 1 minute | A crash course in organising your campaign with our filter system.

Written by Chris Gibson
Updated over a week ago

Campaign segments

Read time: 1 minute | Effortlessly match the right call to the right agent with segments.

Written by Boris Naumov
Updated over a week ago

Campaign workflows

Read time: 1 minute | Mechanise communications and internal actions for your campaigns.

Written by Boris Naumov
Updated over a week ago

Monitoring and managing live calls

Read time: 1 minute | Track the stats and successfully navigate the chokepoints of your campaign in real time.

Written by Boris Naumov
Updated over a week ago

Call reporting

Read time: < 1 minute | Measure the success and performance of your team within GeckoTalk.

Written by Boris Naumov
Updated over a week ago

Exporting calls and campaigns

Read time: 1 minute | Analyse your campaign along with key information: time, outcome, duration and contact information

Written by Boris Naumov
Updated over a week ago

Exporting script data

Read time: < 1 minute | Setting up and exporting script data to be used externally.

Written by Chris Gibson
Updated over a week ago