Check out how to set up, manage and use VoIP numbers for inbound calls:

Settings up Inbound VoIP

  • Navigate to your purchased number (Settings > VoIP Numbers).
  • Select Available for Incoming Call to be On.
  • Scroll to the bottom of the page and set up your Inbound Call Options.
  • Standard - will simply ring the available users in your system.
  • Send calls to unavailable message - will simply play the message that you have input in the system (below this option).
  • Redirect all calls - will forward all calls to the number specified by you.

Any questions? Feel free to start a live chat with a member of our support team or explore the rest of our academy at your leisure.

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