The Suggest answer skill is a great tool to guide the flow of the conversation. It allows your GeckoBot to present the student with a pre-defined list of answers or skills.
Navigate to Bots > Skills, click the +Create skill option in the top-right corner. Now click the Suggest answer card.
Start by giving your skill a title so you can differentiate it from any others on the system.
Now write the Message your bot should send when this skill is invoked by a student. Note that your message can also support template tags.
The Options menu will give you the opportunity to customise how and what your GeckoBot suggests to students. Click + Add an option to get started. Clicking on any added option allows you to specify a range of settings:
Label: set the text that displays for this option when listed.
Invoke Answer: pick a pre-made answer to trigger if a student picks this option.
Invoke Skill: pick a pre-made skill to trigger when a student picks this option.
Once you're happy with your options, be sure to hit Save skill.
Any questions? Feel free to start a live chat with a member of our support team or explore the rest of our academy at your leisure.