Two factor authentication (2FA)  is a great way to ensure that your Gecko account remains protected should your login credentials ever become compromised. 

This guide will steer you, step-by-step, through setting up 2 factor auth on your Gecko account. 

How to setup 

Begin by logging in to Gecko. Navigate to the top-right corner and click your name. From the dropdown, select Security Preferences.

The account security page that you're taken to is a great tool for managing personal details as well as reviewing previous sign-on sessions. Scroll down until you see the Two Factor Authentication field and click Manage

To enable 2FA, you'll need some help from your mobile / cell phone. Enter your number, being sure to pick the correct country code flag as you go. 

You are now asked to open your Authenticator app and to scan your personal QR code. We recommend using Google's Authenticator app (Available on both Android | iOS), but please, use whichever auth app you feel comfortable using. 

Google Authenticator users; once you've downloaded the app, tap the + symbol in the bottom-right corner and choose to Scan a barcode. Now simply point it at your QR code!

All that remains is to choose which authentication method you'd like to use:

  • Authenticator App - when selected, you will be asked to enter the MFA (multi-factor authentication) code your app generates when logging in to Gecko.

  • SMS - when selected, you will be asked to enter the MFA code that Gecko send to your mobile / cell when logging in to Gecko. 

Once you've decided on a method that works for you, toggle either the Authenticator App or SMS method on and select the option from the Preferred Method dropdown. Finally, be sure to click Update to save your changes. 

Please note that 2FA can be disabled / re-enabled at any point in the future by returning to the Security Preferences centre and de-selecting your authentication method. 

Any questions? Feel free to start a live chat with a member of our support team or explore the rest of our academy at your leisure.


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