Please note:  this feature is only available to clients with the GeckoCapture package.

It's never been easier to communicate directly with students who complete your one of your forms:

The Start Conversation in GeckoChat form workflow sends a new conversation directly to your Chat account, allowing you to initiate a 1-to-1 conversation in record time.  

This article will take you through everything you need to consider when setting this up. 

Getting started

Begin by logging in to your GeckoEngage account. Head to the form you'd like to support this feature and click the Workflows tab. 

Add your workflow and then click to +Add Action > Start Conversation in GeckoChat. All that's left to do now is to pick who you'd like the conversation on Chat to be Assigned To. Save your workflow and you're done!


Any questions? Feel free to start a live chat with a member of our support team or explore the rest of our academy at your leisure.

Did this answer your question?