Want to provide more reminders to students about their upcoming sessions? Is your event complex with multiple sessions/times? Don't want to create hundreds of workflows? Don't worry - you have come to the right article!

Detailed setup instructions

  • Navigate to your GeckoEngage event.

  • Select Workflows.

  • Click +Add new workflow.

  • Name your workflow (i.e 30-minute reminder)

  • Click into the condition {Event/Session is *Event Name} and update the Action from Equals to IS IN

  • Click Save Condition

  • Add in a condition for the Status (If you wish)

  • The updated workflow will have changed to Session/Time is in Event Name:

  • You now have the ability to decide when this workflow will run (Before Session or After session)

  • Sticking with the example above, we will be sending this out 30 minutes before the session start time. By clicking into 'Immediately' you can select "Before Event/Session Starts" and selecting your time period.

  • Complete rest of Actions as you would:

Workflow Result:

  • Jonny Urquhart was booked onto session "Welcome Talk" at 09:00 on Monday 24th December and booked onto session "Business Talk" at 16:00 on Monday 24th December

  • Jonny would receive email reminders at 12:30 for the Welcome Talk Session and 15:30 for the Business Talk, all through this one workflow!

Any questions? Feel free to start a live chat with a member of our support team or explore the rest of our academy at your leisure.

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