This article outline how to make the best use of the 3rd Party Widget Component.

Choosing the 3rd Party Widget Component

Using the 3rd Party Widget Component will allow you to integrate 3rd party communication tools directly into your Gecko Widget. This is to ensure your Gecko Widget continues to be the "one-stop-shop" for helpful information and guidance for guests visiting your webpage. This is currently compatible with a range of tools such as Intercom, Ocelot, and Unibuddy.

Getting Started

To start using this component, select the 3rd Party Widget card in the Build the Widget area of your widget designer.

From here, we only have a handful of fields to configure:

  • Widget Component Label - What would you like this component to be called? Students will see this name on the widget menu when hovering their mouse over the Widget Icon:

An example of how the 'Widget Component Label' renders upon mouse-hover on the Widget

  • Third-Party Vendor - Pick the tool to integrate into your Widget. Please note that your widget supports a maximum of one 3rd Party component per vendor.

  • ID / Source Code - Once you've selected your vendor of choice, be sure to provide the required ID or Source Code so Gecko can embed the tool in your widget.

  • Widget Icon - How would you like your component icon to look?

Remember, you can test your component once you've added it to your widget! Just click the Real-time practice widget in the bottom right-hand corner of the page to see your video in action.


Any questions? Feel free to start a live chat with a member of our support team or explore the rest of our academy at your leisure.

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