GeckoTalk provides  you with the ability to view the performance of your calls and apply a number of different filters so that you can view performance metrics based on call outcomes, specific agents and other filters. To navigate to this section: 

  • Select Calls

  • find the Reporting tab.

You are also able to export information about Calls and Campaigns in a .csv format by following the steps outlined in this article.

Any questions? Feel free to start a live chat with a member of our support team or explore the rest of our academy at your leisure.

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