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Is Gecko experiencing issues?
Is Gecko experiencing issues?

Read time: < 1 minute | Check Gecko's service status.

Jonny Richardson avatar
Written by Jonny Richardson
Updated over a week ago

Experiencing any issues with Gecko? Fortunately, you can check our service status at any time:

πŸ’š Engage

πŸ’™ Chat

What? Forms, Events, Mass Emails & texting, Call Center

What? Live-Chat, Bot

In addition to checking the current service levels, you can also sign-up to receive automated notifications of any service outages in the future by clicking, Subscribe to Updates on the relevant service status page:

A screenshot showing the 'Subscribe to Updates' button on the Service Status page.

Are you still trying to figure it out, or need to escalate anything? Feel free to reach out to us directly!


Any questions? Start a live chat with a support team member, or feel free to explore the rest of our academy. Spotted an error or want to suggest a future article for the academy? Let us know here.

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