💡 What is this? A training video of how to set up Gecko's Cloud Call Center from scratch.
🔎 Who is it for? This deep dive into Gecko's functionality is for system administrators and those wanting a 360-understanding of how to use every aspect of Gecko.
⏰ Got anything else? Want to start calling ASAP but don't need an entire systems explanation? Check out our quick-fire getting started guide.
Looking for something specific? Use the table below to skip to the good bit!
🎯 Topic | ⏱ Timestamp | ⭐️ Additional info |
VoIP Numbers | 3:09 | |
Call campaigns | 6:00 | |
Consents | 6:45 | |
Outcomes | 11:00 | |
Importing contacts | 13:37 | |
Contact fields | 16:05 | |
Segments | 21:18 | |
Workflows | 23:15 | |
Email & SMS Templates | 24:49 | |
Template tags | 26:48 | |
Email senders & domains | 29:59 | |
Scripts | 34:38 | |
Reporting | 44:19 | |
Users / User permissions | 47:00 | |
Integrations | 49:20 |
Any questions? Start a live chat with a support team member, or feel free to explore the rest of our academy. Spotted an error or want to suggest a future article for the academy? Let us know here.