There is a new checkbox on Recurring Exports that, when checked, will limit the results in the export to only those that meet the conditions of the required fields. This brings integrations such as Slate (which uses recurring exports as it's underlying technology) in line with other integrations, and should make the data that is delivered much more valuable for our users.

During a recent on-campus visit, a client shared an observation regarding students' booking behavior for sessions. They noted that students sometimes book multiple sessions that overlap, only deciding on the day which ones to attend. This leads to empty spaces at events that could have been used by other students. In response, we have implemented a toggle feature that disables the buttons on the RSVP page and event field, preventing the booking of conflicting sessions.

Yahoo and Gmail introduced changes this month, that are intended to improve email security, reduce spam, and enhance the overall user experience. This required us to ensure our accounts met key requirements to prevent emails going to Spam by ensuring email addresses are authenticated and valid, that bulk senders maintain low spam rates, and people can easily 'one-click unsubscribe'. While we were mostly in alignment with the key requirements, we needed to improve our approach to One-Click Unsubscribe. We have now released an easy, single-click unsubscribe link that is included in emails to allow recipients to opt out effortlessly.

We’ve introduced a new toggle that attaches an ICS calendar file to event emails, making it much easier for end users to add the event to their calendar! You’ll find the new toggle when setting up an email workflow within events, or sending an ad hoc email en masse to attendees.

It was discovered that you were able to create the exact same tag multiple times in chat. We've cleaned this up in anticipation of the new AI auto-tagging work that is coming soon. So you can no longer create duplicate tags, and any duplicates that did exist on customer accounts have been carefully consolidated.

To address the large amount of training opportunities that have built up for a lot of our customers, we have added new functionality that will automatically dismiss them after a period of time. The default expiry times are:

There are new advanced settings on the bot which gives customers the power to adjust these expiry times if they so wish. At the point of launch, all training opportunities older than the above have been cleared out of all accounts.

In response to feedback from one of our on-campus visits, we've evaluated the design of our RSVP page layout. While the prominent QR code is beneficial for ticket scanning, it inadvertently overshadowed the self-check-in button, making it less noticeable. We've removed the oversized QR code, opting instead to hide it under a button when self-check-in is enabled. This adjustment aims to streamline the check-in process, making it clearer and more intuitive for attendees.

The widget will now recognise and correctly render Markdown syntax. ChatGPT responses in particular were being impacted by this lack of support. This means that where you previously might have seen something like:
​** List of Options **
​- Item 1
​- Item 2
​- Item 3

You'll now see:

​List of Options

It will also clean up things like hyperlinks and formatting that previously may have looked a little funky.

Two new chart have been added which should help customers to further understand their chat usage.

If you click the message info icon, you'll see a new "source" field which will let you know if that message came from ChatGPT or IBM Watson

Where you previously would have seen a "..." indicator when ChatGPT was generating it's response to students, you now see the message being streamed in real-time, making the process feel much faster.

There's a new option in the Display List and Suggest and Answer skill type, that allows users to enter a prompt that calls ChatGPT for an answer. Here's an example of how this might be useful:

Student: “Hi, I want to apply for financial aid”
​IBM Bot: “Sure. Here is a skill that can see you want to apply for Financial Aid. I can help with that. Which option do you pick from this display list?

Student: “Undergraduate”
​IBM Bot -> Sends prompt to ChatGPT -> GPT replies to the student

In the above example you can see how this new feature will allow users to get really specific with the prompts to ChatGPT, which should result in much more relevant responses to the students.

We’ve made a change that means the account level branding colour will be used on the header of the video page. This will allow customers to use their white logos without them disappearing into the white header background.

Now when an end user adds a Gecko hosted virtual event to their calendar they can directly access the event instead of having to find the link on the RSVP page! This change will bring us in line with expected behaviour for virtual events, and make it clearer for students to find their virtual event link

You can now create a Custom Filter in the conversation view in Chat, and filter by conversations containing either ChatGPT or IBM Watson. This allows users keep track of and review these messages as they wish. They can even save the filter, and have it pinned, so they get a notification every time there's a new ChatGPT message sent out.

You can now choose between open or closed conversations when running a one-off conversation export in Chat. This should help our users who have large data sets and don't want the hassle of creating and deleting recurring exports that they don't need.