Looking for advice on how to get started with Calls? Or how to best manage an existing account? You're in the right place!
Here are some helpful things to know if you're new to Gecko or want to get to grips with some core functionality like making new users, managing integrations, or sending messages from Gecko.
Calls training (Admin)
Here are some handy articles for managing your account daily.
Speedy Talk training (Users)
Importing into Gecko
Filtering / Searching
Some common issues people run into when calling. Don't see the answer to your question? Reach out to us for support. Have a question in mind that isn't listed? Drop us a line here!
🔎 Q: How do I make calls to China/Hong Kong?
Due to geopolitical reasons, calls to China/Hong Kong are often tricky and require a business case to be submitted. If you plan to call students in either country, kindly contact your account manager (or email firstname.lastname@example.org) to learn more about the process.
Any questions? Start a live chat with a support team member, or feel free to explore the rest of our academy. Spotted an error or want to suggest a future article for the academy? Let us know here.